Last updated: 10 October 2024

At www.obryanelectrical.com.au, we are committed to protecting your privacy as a

customer and an online visitor to our website. We use the information we collect about you

to maximise the services that we provide to you. We respect the privacy and confidentiality

of the information provided by you and adhere to the Australian Privacy Principles. Please

read our privacy policy below carefully.

INFORMATION WE COLLECT FROM YOU

In the course of your visits to our website or use of our products and services, we may obtain

the following information about you: name, company name, email address, telephone

number, credit card details, billing address, geographic location, IP address, survey

responses, support queries, blog comments and social media handles (together ‘Personal

Data’).

Our services are not directed to persons under 18 and we do not knowingly collect Personal

Data from anyone under 18. If we become aware that a child under 18 has provided us with

Personal Data, we will delete that information as quickly as possible. If you are the parent or

guardian of a child and you believe they have provided us with Personal Data without your

consent, then please contact us.

You can review, correct, update or delete your Personal Data by either logging into your

account and making the changes yourself or contacting us directly to do so.

HOW WE USE YOUR INFORMATION

Personally Identifiable Information: We use the information we collect to deliver our services

to you, including: communicating with you, providing technical support, notifying you of

updates and offers, sharing useful content, measuring customer satisfaction, diagnosing

problems and providing you with a personalised website experience.

Marketing communications are only sent to you if you have requested or subscribed to them.

You can opt out of our marketing communications at any time by unsubscribing or emailing

us and your request will be actioned immediately.

Non-Personally Identifiable Information: We also use the information we collect in

aggregated and anonymized forms to improve our services, including: administering our

website, producing reports and analytics, advertising our products and services, identifying

user demands and assisting in meeting customer needs generally.

Any information you choose to make publicly available, such as blog comments and

testimonials on our website, will be available for others to see. If you subsequently remove

this information, copies may remain viewable in cached and archived pages on other

websites or if others have copied or saved the information.

STORAGE AND SECURITY OF YOUR INFORMATION

We will use all reasonable means to protect the confidentiality of your Personal Data while in

our possession or control. All information we receive from you is stored and protected on our

secure servers from unauthorised use or access. Credit card information is encrypted before

transmission and is not stored by us on our servers.

To enable us to deliver our services, we may transfer information that we collect about you,

including Personal Data, across borders for storage and processing in countries other than

Australia. If your Personal Data is transferred and processed outside Australia, it will only be

transferred to countries that have adequate privacy protections.

We retain your personal information for as long as needed to provide services to you and as

otherwise necessary to comply with our legal obligations, resolve disputes and enforce our

agreements.

In the event there is a breach of our security and your Personal Data is compromised, we

will promptly notify you in compliance with the applicable law.

COOKIES AND PIXELS

A cookie is a small file placed in your web browser that collects information about your web

browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs

and preferences. Cookies do not access information stored on your computer or any

Personal Data (e.g. name, address, email address or telephone number). Most web

browsers automatically accept cookies but you can choose to reject cookies by changing

your browser settings. This may, however, prevent you from taking full advantage of our

website.

Our website uses cookies to analyse website traffic, provide social media sharing and liking

functionality and help us provide a better website visitor experience. In addition, cookies and

pixels may be used to serve relevant ads to website visitors through third party services such

as Google Ads and Facebook Adverts. These ads may appear on this website or other

websites you visit.

SHARING YOUR INFORMATION WITH THIRD PARTIES

We do not and will not sell or deal in Personal Data or any customer information.

Your Personal Data details are only disclosed to third party suppliers when it is required by

law, for goods or services which you have purchased, for payment processing or to protect

our copyright, trademarks and other legal rights. To the extent that we do share your

Personal Data with a service provider, we would only do so if that party has agreed to

comply with our privacy standards as described in this privacy policy and in accordance with

applicable law. Our contracts with third parties prohibit them from using any of your Personal

Data for any purpose other than that for which it was shared.

DISCLOSURE OF YOUR INFORMATION

We may from time to time need to disclose certain information, which may include your

Personal Data, to comply with a legal requirement, such as a law, regulation, court order,

subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement

agency request. Also, we may use your Personal Data to protect the rights, property or

safety of www.obryanelectrical.com.au, our customers or third parties.

If there is a change of control in one of our businesses (whether by merger, sale, transfer of

assets or otherwise) customer information, which may include your Personal Data, could be

transferred to a purchaser under a confidentiality agreement. We would only disclose your

Personal Data in good faith and where required by any of the above circumstances.

LINKS TO OTHER WEBSITES

This website may contain links to other websites. These links are meant for your

convenience only. Links to third party websites do not constitute sponsorship or

endorsement or approval of these websites. Please be aware that we are not responsible for

the privacy practices of such other websites. We encourage our users to be aware, when

they leave our website, to read the privacy statements of each and every website that

collects personally identifiable information. This privacy policy applies solely to information

collected by this website.

CHANGE IN PRIVACY POLICY

As we plan to ensure our privacy policy remains current, this policy is subject to change. We

may modify this policy at any time, in our sole discretion and all modifications will be

effective immediately upon our posting of the modifications on this website. Please return

periodically to review our privacy policy.

CONTACT US

If you have any questions or concerns at any time about our privacy policy or the use of your

Personal Data, please contact us at (+61) 420 991 926 and we will respond within 48 hours.

Copy/paste these Website Terms & Conditions to your website

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE

USING THIS WEBSITE.

Welcome to our website. If you continue to browse and use this website you are agreeing to

comply with and be bound by the following terms and conditions of use, which together with

our privacy policy and website disclaimer, govern www.obryanelectrical.com.au’s

relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For

the purposes of these terms and conditions, “Us”, “Our” and “We” refers to

www.obryanelectrical.com.au and “You” and “Your” refers to you, the client, visitor,

website user or person using our website.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time.

Please check these terms regularly prior to using our website to ensure you are aware of

any changes. We will endeavour to highlight any significant or substantive changes to you

where possible. If you choose to use our website then we will regard that use as conclusive

evidence of your agreement and acceptance that these terms govern your and

www.obryanelectrical.com.au's rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential precondition to you using our website that you agree and accept that

www.obryanelectrical.com.au is not legally responsible for any loss or damage you

might suffer related to your use of the website, whether from errors or from omissions in our

documents or information, any goods or services we may offer or from any other use of the

website. This includes your use or reliance on any third party content, links, comments or

advertisements. Your use of, or reliance on, any information or materials on this website is

entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information

available through this website meet your specific, personal requirements. You acknowledge

that such information and materials may contain inaccuracies or errors and we expressly

exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

Our goods and services come with guarantees that cannot be excluded, modified or

restricted under the Australian Consumer Law and are in addition to any manufacturer or

supplier warranty.

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to

53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act

2010 (Cth), www.obryanelectrical.com.au’s liability for any breach of a term of this

agreement is limited to: the supplying of the goods or services to you again; the replacement

of the goods; or the payment of the cost of having the goods or services supplied to you

again.

You must be over 18 years of age to use this website and to purchase any goods or

services.

DELIVERY OF GOODS

Physical goods may be delivered by Australia Post and/or other reputable courier

companies. Deliveries are processed promptly upon receipt of full payment. Delivery may

take between 2 and 14 days, depending on the delivery option. Damaged or lost orders

should be resolved with Australia Post or the courier company directly and we are not

responsible for goods that are damaged in transit or not received. Replacement of damaged

or lost items is made at the discretion of www.obryanelectrical.com.au.

Digital goods are delivered immediately. Please be aware there are inherent risks associated

with downloading any software and digital goods. Should you have any technical problems

downloading any of our goods, please contact us so we may try to assist you.

RETURNS AND REFUNDS

www.obryanelectrical.com.au handles returns and processes refunds in accordance

with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within days of purchase with a valid

reason for return. If we are unable to resolve your complaint or further assist you, we will

process a refund upon timely receipt of the goods purchased. Unopened goods will be

refunded in full. Refunds will be processed promptly and payment made by the same

method that you made payment. All refunds are made at the discretion of

www.obryanelectrical.com.au.

LINKS TO OTHER WEBSITES

www.obryanelectrical.com.au may from time to time provide on the website, links to

other websites, advertisements and information on those websites for your convenience.

This does not necessarily imply sponsorship, endorsement, or approval or arrangement

between www.obryanelectrical.com.au and the owners of those websites.

www.obryanelectrical.com.au takes no responsibility for any of the content found on the

linked websites.

www.obryanelectrical.com.au’s website may contain information or advertisements

provided by third parties for which www.obryanelectrical.com.au accepts no

responsibility whatsoever for any information or advice provided to you directly by third

parties. We are making a ‘recommendation’ only and are not providing any advice nor do we

take any responsibility for any advice received in this regard.

DISCLAIMER

To the fullest extent permitted by law, www.obryanelectrical.com.au absolutely

disclaims all warranties, expressed or implied, including, but not limited to, implied

warranties of merchantability and fitness for any particular purpose.

www.obryanelectrical.com.au gives no warranty that the documents, goods or services

will be free of errors, or that defects will be corrected, or that our website or server is free of

viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date

information on our website, we do not warrant or make any representations regarding the

use or the result of the use of any document, product, service, link or information on the

website or as to the correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of www.obryanelectrical.com.au

to bear any and all costs of servicing, repairs, or correction. The applicable law in your state

or territory may not permit these exclusions, particularly the exclusions of some implied

warranties. Some of the above may not apply to you but you must ensure you are aware of

any risk you may be taking by using this website or any products or services that may be

offered through it. It is your responsibility to do so.

YOUR PRIVACY

At www.obryanelectrical.com.au, we are committed to protecting your privacy. We use

the information we collect about you to maximise the services that we provide to you. We

respect the privacy and confidentiality of the information provided by you and adhere to the

Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information

we receive from our customers is protected by our secure servers.

www.obryanelectrical.com.au’s secure server software encrypts all customer

information before it is sent to us. Furthermore, all customer data collected is secured

against unauthorised use or access. Credit card information is not stored by us on our

servers.

THIRD PARTIES

We do not and will not sell or deal in personal or customer information. We may however

use in a general sense without any reference to your name, your information to create

marketing statistics, identify user demands and assist in meeting customer needs generally.

In addition, we may use the information that you provide to improve our website and services

but not for any other use.

DISCLOSURE OF INFORMATION

www.obryanelectrical.com.au may be required, in certain circumstances, to disclose

information in good faith and where www.obryanelectrical.com.au is required to do so in

the following circumstances: by law or by any court; to enforce the terms of any of our

customer agreements; or to protect the rights, property or safety of our customers or third

parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of

providing them for a fee to users, whether they be business users or domestic users, then

you are a competitor of www.obryanelectrical.com.au.

www.obryanelectrical.com.au expressly excludes and does not permit you to use or

access our website, to download any documents or information from our website or obtain

any such documents or information through a third party. If you breach this term then

www.obryanelectrical.com.au will hold you fully responsible for any loss that we may

sustain and further hold you accountable for all profits that you might make from such

unpermitted and improper use. www.obryanelectrical.com.au reserves the right to

exclude and deny any person access to our website, services or information in our sole

discretion.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes,

but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are

not permitted to reproduce the documents, information or materials on the website for the

purposes of sale or the use by any third party. In particular you are not permitted to

republish, upload, transmit electronically or otherwise or distribute any of the materials,

documents or products that may be available for download from time to time on this website.

www.obryanelectrical.com.au expressly reserves all copyright and trademark in all

documents, information and materials on our website and we reserve the right to take action

against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other

than the following: you may print or download to a local hard disk extracts for your personal

and non-commercial use only; and you may copy the content to individual third parties for

their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit

the content. Nor may you transmit it or store it on any other website or other form of

electronic retrieval system.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and

www.obryanelectrical.com.au concerning your use and access to

www.obryanelectrical.com.au’s website and your use and access to the documents and

information on it. No other term is to be included in this agreement except where it is

required to be included by any legislation of the Commonwealth or any State or Territory. All

implied terms except those implied by statute and which cannot be expressly excluded are

hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or

unenforceable in any State or Territory then such a clause shall not apply in that State or

Territory and shall be deemed never to have been included in these terms and conditions in

that State or Territory. Such a clause if legal and enforceable in any other State or Territory

shall continue to be fully enforceable and part of this agreement in those other States and

Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or

modify the full enforceability and construction of the other clauses of these terms and

conditions.

HOME DESIGN OR RENOVATION

Any products, designs, images, projects or plans shown on this website are examples only.

We do not receive compensation for endorsing any particular product or service but can offer

our opinion on a solution and products for customers based on our expertise. Any product or

service claim, quote, representation or view about any particular product or service should

be verified directly with the manufacturer or supplier. Please contact us for quotes, timing,

approval requirements, suitability and advice around your specific project.

JURISDICTION

This agreement and this website are subject to the laws of NSW and Australia. If there is a

dispute between you and www.obryanelectrical.com.au that results in litigation then you

must submit to the jurisdiction of the courts of NSW.